Instructions – PLEASE READ THEM CAREFULLY

⦁ This assignment is an individual assignment.

⦁ Due date for Assignment 1 is by the end of Week 7 (17/10/2020).

⦁ The Assignment must be submitted only in WORD format via allocated folder.

⦁ Assignments submitted through email will not be accepted.

⦁ Students are advised to make their work clear and well presented. This also includes filling your information on the cover page.

⦁ Students must mention question number clearly in their answer.

⦁ Late submitted assignments will NOT be entertained.

⦁ Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.

⦁ All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).

Submissions without this cover page will NOT be accepted.

Assignment Workload:

⦁ This Assignment comprise of a short Case.

⦁ Assignment is to be submitted by each student individually.

Assignment Purposes/Learning Outcomes:

After completion of Assignment-2 students will able to understand the

LO 1. Identify and explain the concept of management, functions, roles and skills of a manager (Lo1.1)

Assignment-1

⦁ Please read the case “The Decline of Sears” on Page number 73, Chapter 2 “Management Theory” available in your textbook/e-textbook “Management: A Practical Approach” 9th edition by Kinicki, A., & Williams, B., and answer the following questions in about 500 words:

Assignment Question(s):(Marks 5)

⦁ What is the underlying problem in this case from Edward Lampert’s perspective? (2marks)

⦁ What are the key causes of Sears’ decline? (1.5 marks)

⦁ To what extent did sears use a total Quality Management perspective in running the business? (1.5 marks)

Answers:

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