Week 7 Discussion Questions

Given that quality is a relative concept, how does a manager ever know if the quality level is optimal? Total quality management has gotten a lot of attention over the last several years.How do you account for the phenomenon?Do you think it is justified or just a lot of hype about nothing new? https://youtu.be/MoHiMaZek3U

Topics:

The IT Organization, Data-Driven Decisions, and IT Risks

Operations, Quality, and Distribution

Business Law

Globalization